State Farm® Insurance Agent Hannah Nickell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bonnie West
March 23, 2025
5
out of
5
rating by Bonnie West
"Very friendly and knowledgeable"
We responded:
"Bonnie, thank you for taking time to give us a review! - Hannah Nickell State Farm Edmond, OK "
Dan Plemons
March 15, 2025
5
out of
5
rating by Dan Plemons
"I feel, for the first time in a long time, that I am being cared for as a valued customer by my insurance agent!"
We responded:
"Dan, I am so glad to hear it because you are valued here! We appreciate the review & really look forward to taking great care of you! - Hannah Nickell State Farm Edmond, OK "
Timothy Gloria
March 10, 2025
5
out of
5
rating by Timothy Gloria
"Very easy!"
We responded:
"Happy to hear we kept it simple & easy for you! That is what we strive to do! - Hannah Nickell State Farm Edmond, OK "
LucyLoo
March 5, 2025
5
out of
5
rating by LucyLoo
"Sydney was very patient and helpful, made sure we had everything covered that we needed. Definitely best insurance rates for sure. Thank you Sydney and State Farm."
We responded:
"Thank you so much! Sydney is great - we love her! - Hannah Nickell State Farm Edmond, OK "
Derek Jones
February 14, 2025
5
out of
5
rating by Derek Jones
"Makayla was great. Answered all my questions in a very timely manner. I have already referred her to a couple colleagues"
We responded:
"Derek, this review & sending us referrals?! What did we do to deserve you? Thank you so much. - Hannah Nickell State Farm Edmond, OK! "
Tenassa Carr
February 11, 2025
5
out of
5
rating by Tenassa Carr
"Very professional & answered any questions that I may had"
We responded:
"Thank you for the review! We appreciate it so much! - Hannah Nickell State Farm"
Lorne West
February 10, 2025
5
out of
5
rating by Lorne West
"Sydney was very accommodating, not pushy and very pleasant to speak with. She met our needs and expectations as a service provider."
We responded:
"Lorne, thank you so much! Sydney will be so happy to hear your feedback. We appreciate the opportunity to help & are excited to work with you! - Hannah Nickell State Farm Edmond, OK "
Jeremy Younger
February 8, 2025
5
out of
5
rating by Jeremy Younger
"Hannah takes care of my coverage quick and reliable"
We responded:
"Jeremy, thank you for taking the time to say that! - Hannah Nickell State Farm Edmond, OK! "
steelcrayfish gaming
February 3, 2025
5
out of
5
rating by steelcrayfish gaming
"Great experience. Lovely people easy to talk to and no judgment for ignorance of policies. Never felt more at home with and insurance company."
We responded:
"We are so happy to hear you had a great experience with us, that is our main goal! Thanks for taking the time to give your feedback - Hannah Nickell State Farm Edmond, OK"
Jeffrey Seeliger
January 27, 2025
5
out of
5
rating by Jeffrey Seeliger
"Sydney could not have been any friendlier or more professional while working with me. She made buying insurance painless which is saying something. Thanks."
We responded:
"Jeffrey, I am so glad you weren't in any pain while switching over to State Farm! That made me laugh! We know reviewing & making a change on your insurance agent isn't always easy or fun so I am thrilled to hear we did a good job! I know Sydney appreciates the feedback so much - Hannah Nickell State Farm Edmond, OK "
Justine Mankin
January 22, 2025
5
out of
5
rating by Justine Mankin
"Hannah and her whole team go above and beyond. They are easy to work with and always provide excellent customer service!"
We responded:
"Justine, thank so much!! We appreciate you taking the time to leave a review SO much! - Hannah Nickell State Farm Edmond, OK "
Cheryl Greer
January 16, 2025
5
out of
5
rating by Cheryl Greer
"She was very pleasant and friendly and patient with assisting me in making decision for my coverage"
We responded:
"Cheryl, so glad we could assist! Insurance coverages are an important decision to make I am glad you feel good about it! - Hannah Nickell State Farm Edmond, OK"
Sheila Noble
January 10, 2025
5
out of
5
rating by Sheila Noble
"Mrs nickell is really good at her job"
We responded:
"Sheila, you are so kind! Thank you - We appreciate you & are looking forward to helping you! - Hannah Nickell State Farm Edmond, OK "
Michael Foster
December 3, 2024
5
out of
5
rating by Michael Foster
"Makayla was vary nice and full of help i knew nothing about insurance but she helped me all the way through it"
We responded:
"Michael, thank you for the review! Knowing insurance is OUR job! Glad we could help & look forward to having you as a customer! - Hannah Nickell w/ State Farm Edmond, OK "
Teresa Williams
November 1, 2024
5
out of
5
rating by Teresa Williams
"Very professional and helped me a lot!!!"
We responded:
"Teresa, thank you so much for taking the time to leave us a review! It means a lot to our small business & I love hearing this feedback about my team! - Hannah Nickell State Farm Edmond, OK "
Emily Whitfield
October 31, 2024
5
out of
5
rating by Emily Whitfield
"Sydney was so very patient and kind for months as we have slowly transitioned to State Farm. Excellent work!"
We responded:
"Emily, no matter how long it took we are happy that you are part of the State Farm family now! Thanks for the opportunity to work with you - Hannah Nickell State Farm Edmond, OK "
Danika Harris
October 28, 2024
5
out of
5
rating by Danika Harris
"Sydney is amazing! She's patient, informative and very friendly!"
We responded:
"Danika, YOU ARE SO SWEET! Sydney said you were SO nice & we really look forward & appreciate working with customers like you! - Hannah Nickell State Farm "
Samuel Schumpert
October 18, 2024
5
out of
5
rating by Samuel Schumpert
"Sydney is great!!! Very helpful, very attentive. Highly recommend!"
We responded:
"Samuel, I am glad Sydney was able to help! Thanks for leaving this review for us! We appreciate it so much - Hannah Nickell State Farm Edmond, OK "
Jennifer Querry
October 16, 2024
5
out of
5
rating by Jennifer Querry
"Hannah and her team have been amazing to work with! We were new to Oklahoma two years ago and we’re so lucky to have found her. She offered the best rates and took the time to explain options for our cars, home and rental homes. After the recent hail storm she replied to my email with many questions on the claims process within an hour, which was so impressive because I would imagine half of her customers had probably called or emailed her with the same questions! I have recommended her to several people and would recommend her to anyone in search of an honest, trustworthy and friendly insurance agent."
We responded:
"Jennifer, you're going to make me cry!!!!! Thank you for saying all of those nice things about my office. I have enjoyed working with you over the years and look forward to helping out for many more! - Hannah Nickell State Farm Edmond, OK "
Dylan Saxton
October 7, 2024
1
out of
5
rating by Dylan Saxton
"Requested highest deductible option with no add-ons from her employee Sydney smith. Instead of doing what I asked, they snuck an uninsured motorist add-on and the 500$ deductible, not what I asked for. Tried to get this corrected and they then tried to sneakily do $1000 deductible instead of the $2000 highest option I have repeatedly requested. Had to connect directly with Hannah to get it finally worked out after overcharging me for months. I would highly recommend going elsewhere as they will try to sneak add-ons and overcharge you while taking no accountability. I plan on shopping insurance rates as the lack of ethics is concerning. Edit after owner response: Hannah finally offered 2k deductible after admitting her colleague did not give me the highest as I requested and I had to request it back down to 1k, not the other way around (she was unaware of the deductible limit herself admitted in emails). I repeatedly asked for the highest deductible and no add-ons, something Sydney (and herself) failed to honor. Once again the lack of accountability is concerning and this branch has a serious issue with ethics. Highly recommend elsewhere unless you like the feeling of getting ripped off."
We responded:
"Dylan, as we reviewed in our emails back and forth today you selected a $500 deductible and uninsured motorist coverage on your online quote request last year before we reached out to you. Sydney has detailed notes of what coverage's you declined & the date after you signed up with us you signed a form selecting the uninsured motorist coverage. We have offered two times since you started with my agency to review your coverages with you. We also just spoke with you after the most recent hail storm in September and let you know of your $500 deductible and you did not express any concerns about the deductible on the phone. We have updated your deductible to $1,000 moving forward as this is the highest your loan will allow. I feel my team has responded to your frustrations in a timely manner and I stand behind how we have serviced your account. To say there is a lack of ethics is uncalled for & I hope you find the coverage and pricing you are looking for in the future! - Hannah Nickell State Farm Edmond, OK "
Danielle Webb
October 6, 2024
5
out of
5
rating by Danielle Webb
"The best of the best insurance agency. Kind and compassionate team members who will set you up for success! Highly recommend"
We responded:
"Thanks Danielle, means a lot you took the time out of your day to say that! We appreciate your support and were happy to help you with your family life insurance plan! - Hannah Nickell State Farm Edmond, OK "
Zhanglin Kuang
October 1, 2024
5
out of
5
rating by Zhanglin Kuang
"The best insurance agent I have had so far. They are very responsive and helpful! Price is great too! Highly recommend them!"
We responded:
"Thank you so much for saying such kind things! We appreciate you! - Hannah Nickell State Farm Edmond, OK"
Velma Barnard
September 30, 2024
5
out of
5
rating by Velma Barnard
"Great to work with. Gave us better coverage than what we had for half the price. Thank you so much Makayla."
We responded:
"Thank you for leaving Makayla this awesome review! We look forward to working with you & glad we could save you some $$$$!! - Hannah Nickell State Farm Edmond, OK "
Mamie
September 9, 2024
5
out of
5
rating by Mamie
"So far the service I have received has been spot on. Switching companies always makes me a little nervous but Makayla has been right there to answer all my questions."
We responded:
"Thank you so much for the five star review! Makayla is great and is so happy we were able to get you set up and answer all your questions! - Hannah Nickell State Farm Edmond, OK "
karina fajardo-rosales
August 30, 2024
5
out of
5
rating by karina fajardo-rosales
"They were able to help me really fast and answered all questions that I had. They were kind and professional, I am glad to have found a reliable group!"
We responded:
"Karina, we are happy you found us too! Thanks for trusting us with your insurance & for taking the time to let others know about us! - Hannah Nickell State Farm Edmond, OK"